The problem
How to buy second-hand without the shipping cost being a surprise
Look for shipping that is published as a flat figure before you reach checkout. juunam charges per order, not per item: €4.95 in the Netherlands, €9.95 in Europe, €24.95 worldwide, with free thresholds published on the page. No buyer-protection fee is added on top. The number you see before you commit is the number you pay.
Why this happens
Second-hand shipping is genuinely expensive to price, because every parcel is a different size from a different place, so many platforms calculate it late — after you have chosen the item and formed an attachment to it. Add a protection fee that appears at the same moment and the total can move by a third. Reviewers describe postage that outweighed the item, discovered on the final screen.
What juunam does
- — Flat shipping per order, stated up front, with published free thresholds
- — Per order, not per item — a second piece does not double it
- — No buyer-protection fee at checkout
- — If you return it, EU return postage is on us
What to check, wherever you buy
Check whether shipping is per item or per order
It is the difference between one parcel and three, and it is rarely stated prominently. Per-order pricing rewards buying two things at once; per-item pricing punishes it. Ours is per order.
Ask about customs before buying across a border
Duty and handling are charged by the destination country, not the seller, and they arrive after the parcel does. On a cross-border second-hand purchase they can be the largest single line. We cannot quote them for you — nobody selling to you can — but knowing they exist prevents the worst surprise.
A free-shipping threshold is only free if you wanted the second item
The oldest trick in retail, and it works because it feels like arithmetic. If the threshold pushes you into something you were not going to buy, the shipping was cheaper.
Where this stops
Rates are flat by zone, which means they are generous on a heavy piece and less so on a light one. We publish them rather than calculate per parcel, and that is a trade: simpler to check, occasionally worse value on something small.